Accenture Bulk Hiring for Ops Analyst| Any Graduate
Accenture Is Hiring
| Role: | Ops Analyst |
| Location: | Mumbai |
| Experience: | 3-5 Years |
| Salary: | 10-15 LPA (Depend Upon Experience) |
| Education: | Any Degree |
Accenture Bulk Hiring for Ops Analyst| Any Graduate
company is actively seeking talented individuals to join our team. As we continue to grow and expand, we are looking for motivated candidates who are passionate about technology
The detailed eligibility and application process are given in below.
Job Description:
Skill required: Telecom Operations – Network Operations & Service Management
Designation: Management Level – Analyst
Job Location: Mumbai
Qualifications: Any Graduation
Years of Experience: 3 to 5 years
What would you do?
Dispute Management Bill Cycle Process: v Billing Dispute Management Services covers dispute management customer center, M&P, dispute call center & back office functions, Project management services, etc. Job Responsibilities:
1.Responsible for Bill Cycle checks by performing pre-bill run validations, Performa sample post bill run validations, generation and printing of Alt Media, ebill, etc. and loading of PDF invoices to the customer portal (Applicable to UB,GBP,DCS,Oracle,IES,and IBS-CLA & Canada bill cycles).
2.Tools Development-Tooling/Requirements/Work center balancing
3.Analytics-Tech/Reporting
4.Complex Billing Project Management – Escalation from front line to resolve complex billing issues
5.Analyze and determine resolution actions of recurring billing issues
6.Perform pre-bill validations and share anomalies with billing operations team
7.Perform internal and external audits at periodic intervals & ensure adequate controls are in place for the observations identified.
8.Analyze data as inputs to leadership presentations
9.Determine and trigger required actions/coordinate with dispute agents for resolutions
10.Perform bill verification and review as required 1
1.Perform inquiries, receive calls from customers, sales account managers in regards to disputes, and electronic disputes for categories including US billing (i.e.UB New Products,MOW,and Legacy MOW, complex billing management, sapphire and dispute management) ü 1
2.Perform Fraud investigation activities as required SKILL SETS REQUIRED:-
• Analytical ability to organize, evaluate,and present complex data with excellent written and oral skills
• Knowledge of telecommunications services
• Stakeholder management skills
• Effective communication skills
• Knowledge in Microsoft Office including Outlook, Word, PowerPoint, and Visio Excel, Access, Project
• SQL, Visual Studio experience
• Ability to handle the critical situations and manage complexity
• Customer service skills
• PC literacy (Ability to work with data, transform and display data into reasonable and understandable format)
• Time management skills–ability to track work independently and in timely manner
• Negotiation skills to ensure customer satisfaction as well as satisfaction of AT&T internal processes and rules
• Ability to communicate on different organizational levels, with different organizational audiences from different parts of the world
• Broader Project Management knowledge and/or Business Analysis Experience is big advantage
• Demonstrates abilities to investigate and resolve billing inquires and billing disputes raised by internal/external customer
What are we looking for?
• Adaptable and flexible
• Detail orientation
• Agility for quick learning
• Prioritization of workload
• Commitment to quality
• Ability to pay attention to detail, to make conscious effort to understand causes and to address all identified billing issues
• Problem solver with very good analytical skills, able to spot issues that need to be deeply investigated –
Roles and Responsibilities
• In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shiftsSHOW LESS
Qualifications
Any Graduation
If you are ready to take on new challenges and be part of a dynamic team, we invite you to submit your application. Join us as we continue to drive innovation and make a difference in the industry
Accenture Bulk Hiring for Ops Analyst| Any Graduate
How to apply?
- Click the Link: Click on the “Apply Now” link provided below. This will usually be a button or a text link that stands out.
- Fill Basic Information: Enter your name, email address, and phone number. This information helps the company contact you.
- Upload Resume/CV: Attach your updated resume or CV. Some applications might allow you to copy and paste your resume instead.
- Answer Questions: Answer any job-specific questions the application asks. These could be about your experience, skills, or availability.
- Submit Your Application: Review your information, make sure everything is accurate, and then click the “Submit” button to send your application.
Remember to follow any additional instructions provided on the application page. Good luck with your job application!
For More Details & Apply : Click Here
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